Privacy Policy

1. Introduction

Welcome to WardrobeAI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our virtual clothing try-on Chrome extension and related services (the "Service").

WardrobeAI provides AI-powered virtual try-on technology that allows users to visualize how clothing items will look on their body before purchasing. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide Directly

• User Photos: Images of yourself that you upload for styling purposes only
• Clothing Images: Images of clothing items you want to try on virtually
• Google Account Information: Email address and basic profile information when you sign in with Google for account linking
• Payment Information: Billing details when you subscribe to premium plans (processed securely by our payment providers)
• Communication Data: Messages you send us through support channels or feedback forms

2.2 Information We Collect Automatically

3. How We Use Your Information

3.1 Primary Uses

• Virtual Try-On Processing: Your photos are processed by our IDM-VTON AI model for styling purposes only to generate realistic try-on results
• Google Account Linking: Your Google login/email is used solely for account linking and authentication
• Service Provision: Account management, subscription handling, and customer support
• Quality Improvement: Anonymous analytics to enhance accuracy and user experience
• Security: Fraud prevention, abuse detection, and system security

3.2 Legal Basis for Processing (GDPR)

• Contractual Necessity: Processing images for virtual try-on service delivery
• Legitimate Interest: Service improvement, security, and technical support
• Consent: Marketing communications and optional features
• Legal Obligation: Compliance with applicable laws and regulations

4. Data Processing and AI Technology

4.1 Image Processing Workflow

1. Upload: You upload your photo and clothing image through our secure interface
2. Encryption: Images are encrypted during transmission and processing
3. AI Processing: Our AI model generates the virtual try-on result (average 18 seconds)
4. Delivery: The result is delivered to you through the extension
5. Deletion: Original images are automatically deleted from our servers

4.2 Data Security Measures

• Data is stored securely via Supabase and Clerk authentication platforms
• Enterprise-grade encryption (AES-256) for all data transmission and processing
• Secure data centers with SOC 2 Type II compliance
• Regular security audits and penetration testing
• Zero-trust architecture with role-based access controls
• Automated vulnerability scanning and patch management

5. Data Retention and Deletion

5.1 Automatic Deletion Policy

5.2 User-Initiated Deletion

You can request data deletion at any time by contacting us at [email protected] or through your account settings. Upon deletion request:

• Your account is immediately deactivated
• All personal data including images and account information is removed within 30 days
• Anonymous usage statistics may be retained for service improvement
• Legal records may be retained as required by law

6. Information Sharing and Disclosure

6.1 We Do NOT Share, Sell, or Transfer

• Your personal photos or images are never sold or transferred to third parties
• Your try-on results (unless you choose to share them)
• Personal information for marketing by third parties
• Data with social media platforms without your consent
• Any personal data to advertisers, data brokers, or other commercial entities

6.2 Limited Sharing Scenarios

• Service Providers: Trusted vendors who help operate our service (cloud hosting, payment processing) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets (with continued privacy protection)
• Consent: When you explicitly authorize sharing for specific purposes

7. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receipt of your request.

8. International Data Transfers

Our service operates globally, and your data may be processed in countries outside your location. We ensure adequate protection through:

• Adequacy Decisions: Transfers to countries recognized by the EU as providing adequate protection
• Standard Contractual Clauses: EU-approved contracts with service providers in other countries
• Certification Programs: Partners certified under recognized privacy frameworks

All international transfers maintain the same level of protection as required by GDPR and other applicable privacy laws.

9. Children's Privacy

WardrobeAI is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

• Essential Cookies: Required for the extension to function properly
• Analytics Cookies: Help us understand how you use our service (with your consent)
• Preference Cookies: Remember your settings and preferences

10.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may limit the functionality of our service. For analytics cookies, you can opt out through your account preferences.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will provide prominent notice through the extension or email
• Continued use of our service after changes constitutes acceptance of the updated policy
• You can always find the current version at wardrobeai.amertech.online/privacy.html